Jan 27, 2015 | Business, Customer Service, Sales
Have you ever signed up for something like Twitter, Facebook, Pandora, or Dropbox? How about subscribed to a company’s newsletter to get a discount or a magazine to receive your first free issue? If you have ever signed up for anything, you did so because the company...
Jan 22, 2015 | Business, Customer Service
You might be here because you are new to the business world and want to be prepared to handle anything that comes your way. On the other hand exists the possibility that you are here because you have encountered that one customer, who practically read the handbook of...
Jan 13, 2015 | Branding, Business, Customer Service
When you purchase a product or service, and it works as advertised, you don’t rush to tell your best friend, write a riveting review for the company online, or shout your happiness from the top of a mountain. Why is this? Because you and everyone else out there expect...
